Thank you for shopping with us! We take great pride in offering high-quality digital products.

Since digital products are non-tangible, non-returnable, and instantly accessible, we want to make sure that our refund and return policy is clear and transparent.

Digital Products and Refund Eligibility

Due to the nature of digital products (such as software, e-books, music, courses, or any other downloadable content), we do not offer refunds or returns once the product has been purchased and downloaded or accessed.

However, we understand that there may be exceptions or issues that need to be addressed. We are committed to ensuring your satisfaction with your purchase.

If you experience any issues with the digital product that prevent it from working as advertised, please contact us within 7 days of your purchase, and we will work with you to resolve the issue.

Refund Requests

We will consider refund requests under the following circumstances:

  • If the product is defective, not as described, or not functioning properly.
  • If you accidentally purchased the wrong product or made an error in the checkout process, please contact us as soon as possible. We may be able to cancel or adjust your order if it has not been fulfilled yet.


Please note that digital products are generally non-refundable after the download or access has been granted, but we will review your case individually. To request a refund, you must contact us via email at support@digitalprod.shop within 7 days of your purchase with your order number and details about the issue.

Exchanges

Exchanges are not applicable for digital products unless the product is defective or if an error was made on our part. If a product is defective or incorrect, we will provide you with a replacement or a suitable alternative.

How to Contact Us

If you have any questions or concerns about your order or would like to request a refund, please reach out to us at support@digitalprod.shop . Include the following information in your email:

  • Order number
  • Purchase date
  • Detailed description of the issue

We aim to respond to all inquiries within 2 business days.

Changes to This Policy

We reserve the right to update or modify this policy at any time without prior notice. Any changes will be reflected on this page, and the “Last Updated” date at the bottom will be revised accordingly.

Last Updated: January 21, 2025

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